We only ship orders on business days.
Orders placed before 12:00 PM EST will be shipped the same day; orders placed after 12:00 PM EST will be shipped the following business day.
For luggage or bulky items, we use UPS or FedEx. For smaller items, we use USPS, FedEx, or UPS.
The average process time for orders is one day. From November 25th to December 31st, during the Holiday season, processing times might be longer.
Pre-order items' payment is made at checkout as a regular item.
Due to pre-order items' nature, we don't accept cancellations.
Pre-order items will be shipped as soon as they arrive, but we cannot estimate or guarantee a specific shipping date.
If your order includes in-stock and pre-order items, the entire order will be shipped together when all the products are available.
Once you place an order with us, it means that you are willing to accept these terms and conditions.