SHIPPING
We only ship orders on business days
Orders placed before 2:00 PM EST will be shipped the same day; orders placed after 2:00 PM EST will be shipped the following business day
For luggage or bulky items, we use UPS or FedEx. For smaller items, we use USPS, FedEx, or UPS, at our discretion.
From November 25th to December 31st (during the Holiday season) processing and shipping times might be longer than normal.
PRE-ORDER ITEMS
Pre-order items' payment is made at checkout as a regular item
Due to pre-order items' nature, we don't accept cancellations
Pre-order items will be shipped as soon as they arrive, but we cannot estimate or guarantee a specific shipping date
If your order includes in-stock and pre-order items, the entire order will be shipped together when all the products are available
Once you place an order with us, it means that you are willing to accept these terms and conditions
RETURNS
If you decide that the product isn't for you, you can return it any time within 30 days of your purchase, as long as an item is still in its original condition. We offer free returns on everything. Please contact us right away with any concerns about defective or damaged merchandise.
To start your free return, please read our return policy and fill in the information below:
